> For the complete documentation index, see [llms.txt](https://storescribe.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://storescribe.gitbook.io/docs/billing/payment-methods.md).

# Payment Methods

Storescribe uses Stripe for secure payment processing. Here's how to manage your payment methods.

## Accepted Payment Methods

We accept:

* **Credit Cards** - Visa, Mastercard, American Express, Discover
* **Debit Cards** - Most major debit cards

All payments are processed securely through Stripe.

## Adding a Payment Method

### For New Subscriptions

1. Choose your subscription plan
2. Enter your card details on the checkout page
3. Complete your purchase

### For Existing Accounts

1. Go to **Settings** > **Billing**
2. Click **Manage Subscription** or **Billing Portal**
3. Select **Payment Methods**
4. Click **Add Payment Method**
5. Enter your card details
6. Save

## Updating Your Payment Method

### To Change Your Card

1. Go to **Settings** > **Billing**
2. Click **Billing Portal**
3. Under Payment Methods, click **Update** or **Add new**
4. Enter new card details
5. Set as default if desired
6. Remove old card if no longer needed

{% hint style="info" %}
**Tip:** Add your new card before removing the old one to avoid any interruption in service.
{% endhint %}

## Removing a Payment Method

1. Access the Billing Portal
2. Go to Payment Methods
3. Click the card you want to remove
4. Select **Remove** or **Delete**

{% hint style="warning" %}
**Note:** You must have at least one valid payment method on file for an active subscription.
{% endhint %}

## Payment Security

### How We Protect Your Information

* **Encryption** - All data is encrypted in transit and at rest
* **Stripe** - Industry-leading payment processor
* **PCI Compliant** - We never store full card numbers
* **Secure Portal** - Billing changes require authentication

### What We Store

We store only:

* Last 4 digits of your card
* Card type (Visa, Mastercard, etc.)
* Expiration date
* Billing address

We never store your full card number or CVV.

## Troubleshooting

### Card Declined

If your card is declined:

1. **Verify details** - Check card number, expiration, CVV
2. **Check funds** - Ensure sufficient balance
3. **Contact bank** - Some banks block new vendors
4. **Try another card** - Add a different payment method

### Payment Failed

If a scheduled payment fails:

1. You'll receive an email notification
2. Log in and update your payment method
3. Payment will be retried automatically
4. [Contact support](/docs/contact.md) if issues persist

### Card Expired

When your card expires:

1. We'll notify you before your next billing date
2. Update your payment method promptly
3. Add the new card details in the Billing Portal

## International Payments

* We accept cards from most countries
* Prices are in USD
* Your bank may apply currency conversion fees
* Check with your bank for details

## Related Articles

* [Subscription Plans](/docs/billing/subscription-plans.md)
* [Managing Your Subscription](/docs/billing/manage-subscription.md)
* [Invoices & Receipts](/docs/billing/invoices.md)