> For the complete documentation index, see [llms.txt](https://storescribe.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://storescribe.gitbook.io/docs/billing/manage-subscription.md).

# Managing Your Subscription

Learn how to view, modify, and manage your Storescribe subscription.

## Viewing Your Subscription

### Check Your Current Status

1. Click **Settings** in the sidebar
2. Select **Billing**
3. View your subscription details

You'll see:

* Current plan name
* Billing cycle and next payment date
* Payment method on file
* Billing history

## Subscription Status Types

| Status   | Meaning                                                             |
| -------- | ------------------------------------------------------------------- |
| Active   | Full access, billing normally                                       |
| Trial    | 7-day free trial, full access                                       |
| Past Due | Payment failed, update payment method (warning banner shown in app) |
| Canceled | Access until end of billing period                                  |
| Expired  | Trial or subscription ended, choose a plan to continue              |

## Making Changes

### Accessing the Billing Portal

For most subscription changes, you'll use our secure billing portal:

1. Go to **Settings** > **Billing**
2. Click **Manage Subscription** or **Billing Portal**
3. You'll be directed to the secure Stripe portal

### In the Billing Portal, You Can:

* View and download invoices
* Update payment method
* Change subscription plan
* Cancel subscription
* Update billing information

## Changing Your Plan

1. Go to **Settings** > **Billing**
2. Click **Manage Subscription**
3. In the billing portal, select **Change Plan**
4. Choose your new plan
5. Confirm the change

{% hint style="info" %}
**Upgrading?** New features available immediately. You'll be charged the prorated difference.

**Downgrading?** Changes take effect at your next billing date.
{% endhint %}

## Billing Date and Cycle

### Your Billing Date

Your billing date is the day you first subscribed. For example, if you subscribed on March 15, you'll be billed on the 15th of each month.

### Viewing Your Next Billing Date

1. Go to **Settings** > **Billing**
2. Look for "Next payment" or "Renews on"

## Billing History

### View Past Invoices

1. Go to **Settings** > **Billing**
2. Click **Billing Portal**
3. View your invoice history
4. Download any invoice as PDF

## Troubleshooting

### Can't access billing portal

1. Make sure you're logged in
2. Try refreshing the page
3. Clear browser cache and try again
4. [Contact support](/docs/contact.md) for help

### Unexpected charge

1. Check your billing history for details
2. Verify your plan and billing date
3. Review any recent plan changes
4. [Contact support](/docs/contact.md) if unclear

## Related Articles

* [Subscription Plans](/docs/billing/subscription-plans.md)
* [Payment Methods](/docs/billing/payment-methods.md)
* [Invoices & Receipts](/docs/billing/invoices.md)
* [Cancellation & Refunds](/docs/billing/cancellation.md)